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TENANTS INFORMATION
What Happens Next?
What will you need from me?
Once you have selected a property, an administration charge is required which enables us to hold the Property for you subject to contract and satisfactory references. At this stage, subject to the Landlord’s agreement, we will advise other applicants that the Property is under offer, but this does not, in any way form a contract or any obligation upon ourselves, or the Landlord.
We will require all applicants to fully complete our Tenant referencing application forms.
Both proof of residency and proof of identity are required before we are able proceed with your application. Proof of residency can be a utility bill which is less than 3 months old. Proof of identity can be passport, or identity card or a driver’s licence.
What happens to my application?
From the information provided on your Tenant referencing application forms, we will apply for references. When filling out the form, please ensure that you have provided addresses, telephone numbers, email addresses and fax numbers (if applicable) of referees as this will speed up the process. The referencing procedure normally takes 3 to 5 working days but may take longer if we have difficulty in contacting your referees therefore it would advisable to let people know that they may be contacted for a reference.
As soon as we receive replies to the references, we will let you know the result and, if successful, your confirmation pack will be sent to you.
Any detrimental or false credit information may adversely affect your application and you will forfeit your administration charge as it is non-refundable. Information gained from credit checking cannot be revealed to you but you may contact the credit referencing agency direct for further information.
What Happens when my tenancy is renewed?
Should your Tenancy be extended, there will be an administration charge of £40 + VAT
When can I collect the keys?
The pre-tenancy inventory check in will be carried out in your absence and keys will be available for collection. Please contact your branch to arrange an appointment for collection of keys on the day the Tenancy starts. We must have in our possession cleared funds, a signed Tenancy Agreement and a completed Standing Order Mandate before we can hand keys over to you.
What about insurance?
Tenants are responsible for insuring their own belongings and you are advised to take out appropriate contents insurance, which include third party cover for the Landlord, as specified in the terms and conditions of your Tenancy Agreement. Insurance must be in place as soon as the tenancy commences. Allan & Bath offer specialist contents insurance cover for Tenants through Hepburns Insurance. If you would like a quotation for insurance at any time, please call your local branch for more information.
Hepburns Tenant Insurance Tel: 01534 515 151 PO Box 732 6-7 Mulcaster Street, Jersey JE1 1AE
What about utilities?
If we are carrying out the inventory check in, we will endeavour to notify the relevant gas, electricity, water and Council Tax companies. If your landlord checks you in, you may have to change the utilities yourself. You will be responsible for paying these accounts for the duration of the Tenancy unless otherwise stated in your Tenancy Agreement. You may wish to pre-arrange your telephone account, especially if you need the telephone from the day you move in. Telecommunications companies will not accept instructions from third parties.
How do I pay future rent?
Your rent in cleared funds should reach our account on the same date each month which will be the date of the commencement of the Tenancy Agreement. (e.g. If your Tenancy begins on the 14th of the month, then your rent will be due on the 14th of every month.) Rent is paid by Standing Order Mandate (we do not operate a Direct Debit system). Rent will leave your account 3 days before it is due to enable it to reach our account on the due date. Standing Orders are your instructions to your bank to pay Allan & Bath. They cannot be cancelled or changed by Allan & Bath once they are set up.
Only one Standing Order is acceptable for payment of rent; we cannot accept split payments. To accommodate a single payment Standing Order, you may wish to enquire about starting a house account with your fellow occupants.
Please note: Notification of late payment of rent is charged at £25 + VAT. Legal notices are charged £50 + VAT.
What happens to my Tenancy Deposit?
Your Tenancy Deposit will be held as Stakeholder in accordance with the Tenancy Deposit Protection Scheme, which means that it can be released as soon as both parties agree.
Contact details of the scheme: The Dispute Services Limited. PO Box 541, Amersham HP6 9ZR Tel: 0845 226 7837 Fax: 01494 431 123 email: deposits@tds.gb.com
If your landlord has an Intro Only service with Allan & Bath, your Tenancy Deposit will be held in accordance with the Custodial Scheme whose details are:
The Deposit Protection Service, care of Computershare Investor Services. The Pavilions, Bridgewater Road, Bristol BS99 6AA Tel: 0870 707 1707 email: enquiries@depositprotection.com
What are my responsibilities as a tenant?
These will be clearly defined in your Tenancy Agreement, but if in doubt - ASK US
According to Lord Denning:- “The Tenant must take proper care of the premises ..... he must do the little jobs around the place which a reasonable tenant would do”
Who do I call for a progress report on my application?
For a progress report on your application or for any queries once you have moved in, please contact:
Bournemouth: 01202 292 000
Poole: 01202 687 000
What about data protection?
Information supplied will be held on our computer system in accordance with the company’s notification under the Data Protection Act 1998
 TENANTS INFORMATION
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